Shipping Policy

Thank you for visiting and shopping at True Fortuune. Below are the terms and conditions that constitute our Shipping Policy.

  1. Processing Time:

  • Orders placed on weekends or holidays will be processed on the next business day.

  1. Shipping Methods:

  • We offer standard and expedited shipping for domestic and international orders.

  • Shipping costs are calculated at checkout based on delivery location and selected shipping method.

  1. Domestic Shipping:

  • All orders are processed within 4-6 business days. Shipping may be delayed due to unforeseen circumstances

  1. International Shipping:

  • For international orders, the estimated delivery time is 21 business days. Please note that shipping timelines may vary depending on customs clearance and destination.

  1. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

  • You can track the status of your order using the provided tracking information on our website or the carrier's website.

  1. Shipping Delays:

  • True Fortuune is not responsible for shipping delays caused by unforeseen circumstances, natural disasters, or issues with the shipping carrier.

  • If there are significant delays, we will make every effort to notify you promptly.

  1. Shipping Address:

  • Please ensure that your shipping address is accurate and complete during checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses.

  1. Lost or Stolen Packages:

  • True Fortuune is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

  • Please contact the carrier directly to resolve any issues with lost or stolen packages.

  1. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or delivery issues, we will contact you for an updated address and may require additional shipping charges.

  1. Important Notice

  • To ensure a smooth resolution for any issues, kindly record a video while unboxing your package. This is required to process claims for missing or damaged items.

  • Every product you receive is thoughtfully SAGED (Cleansed) and ENERGISED (Charged) to deliver its utmost potential to you.

  1. Contact Information:

  • For any questions or concerns regarding shipping, please contact our customer service team at [insert contact email or phone number].